Ate here the other day. There is no parking, the lot was completely full. This may have been due to the concert at Edgewater as Cha was not that busy. Anyway, we ordered drinks and then placed our orders (three of us). It took forever for food to come up. Our waiter stopped by a few times to say just a few more minutes. Then he must have been busy with tables on the patio. Meanwhile, our orders sat there for a good ten minutes until my friend flagged down another waiter and asked him to bring our food over. By then it was cold. It was good but would have been better hot, of course.
You gotta figure out why the kitchen took so long with our orders and why the whole staff just let them sit there - not a good policy.