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  • It is getting one star because I can't give it no stars. I am like a battered spouse that stays in the bad relationship because I've been in it for over a decade and am too lazy to leave. Bought several vehicles from this dealership back in the day, when the service and management was solid. The last 8 years it has just been a shit show. The service is terrible. They can't fix anything right the first time. They are rude and incompetent. It really is like being in a bad dream dealing with these people. Todays laugh. I get letter in the mail that our Jeep has a recall. I schedule an appointment. Today we go in and they tell us "no recall on your vehicle". I give them the number and then the story changes to "oh yeah that recall, we dont have the parts". Mind you when I booked the appointment online I put in the recall number. They couldn't be bothered to tell me that before driving 10 miles in at 8am on a Saturday?
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