Couldn't wait to get some yummy vegan vanilla ice cream but of course the experience wasn't what I thought it would be, I ended up paying for another customer's ice cream. The girl at the counter was the one to serve me so how did she make that mistake? If she had of asked me i stead of assumed, I wouldn't be so upset. Also if she had of given me my total instead of automatically putting me on the tip screen it wouldn't have happened. I swear peeps in CLE have a hard time getting customer service right! Yummy ice cream but blah to the workers.