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  • It's a shame how this location gives pollo loco a bad name, managers are rude, and can't train there employees customer service skills, couple times I've gave in to eat at this location, trash cans are over filling salsa bar is sloppy and not attended, they give u the oldest dry chicken they been turning over and over, and when u tell them u want a fresh juicy chicken the give u attitude, um excuse me I'm the customer paying to buy my meal it should be to my expectations, if it's not for customers they wouldn't have jobs apparently they don't see it that way, nobody comes out and sweeps, restrooms are nasty, the GM OR MAIN MANAGER NEEDS TO PUT SOME SERIOUS ATTENTION AT THIS LOCATION, hire more friendly people and please care about the customer. Keep restaurant clean at all times
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