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  • I went in today to look for some modifiers for my Nikon Speedlight. The salesperson who assisted me was polite enough, but didn't really ask any questions to help me find what I was looking for, just walked me to the racks with the equipment and then walked back to the counter. (BTW, there was only one other customer in the store at this time and he was talking to another salesperson.) I looked around a bit, and actually did find what I was looking for. I took my item to the counter (to the same guy who showed me the racks), and I happened to ask what their return policy was. "No returns unless the item is defective." That threw me off, and I'm really glad I asked. I can't believe that in 2013 any store would have an absolute "no returns" policy, especially with the type of items they sell. I said something about needing to wait, then, because i wasn't sure the item was going to do what I needed it to do. Apparently that indicated to the salesman that I was no longer a customer, because without another word he went back to what he was doing before I walked up. Compounded with the limited selection available in this store, I don't think I'll be returning. I'm now on the hunt for a more professional operation.
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