I booked an appointment on a Thursday at 3pm. My hair stylist was Brigette and she did an amazing job from start to finish giving me the hair cut I wanted without disappointment. She helped chop off my dry damaged ends and cut it based on what I wanted and the picture I showed her. She always made sure everything was done how I wanted and she did a great job curling my hair. I also loved the dry shampoo she used on me. It wasn't drying and was for professional use and the price reflected that but well worth it, it's hard to find a dry shampoo that isn't drying. She also gave me recommendations on hair treatments. I would love to come back and get another trim from her definitely recommend! The only thing I found was that one of my arm rests on the chair was broken... But all good cause the hair cut looked great!