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| - I have to say, this was my first time at any Rise establishment so I went in with an open mind. I ordered a biscuit with ham, egg and cheese with avocado spread and a few donuts. The service was fast and pleasant, I received my biscuit sandwich and as I walked out I was handed another sandwich. I informed the employee that I only ordered one sandwich, she then told me I was charged for two sandwiches. I took my order and sat at an outside table and opened my order. The same employee came outside and if I had eaten the other biscuit sandwich, I replied, "no". She said that it was someone else's order, took the bag and handed it to another customer. That didn't bother me because I apparently didn't pay for two sandwiches but the thing that made me scratch my head was the fact she just took the sandwich and handed off to someone else. What should've happened was a new biscuit should have been made and given to the other customer. What if I wasn't an honest person, and I did take a bite out of the sandwich or something worse?
Secondly, the food was surprisingly greasy. The egg was as slippery as ever and covered in grease. The ham in the sandwich was so salty it was impossible to eat, the taste resembled salt water. I ate some parts of the biscuit and it was nice tasting but overall the sandwich was less than satisfactory, especially for the price. The donuts made up for the biscuit sandwich, the apple fritter was delicious. Would I go back? Maybe for donuts.
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