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  • I brought my phone in here this morning at 10 a.m. to fix the shattered glass on my iPhone. The tech told me it would be an hour to get my phone fixed. The price he quoted me was $75. He asked if I was going to be waiting and I told him I would be. Within the next fifteen to twenty minutes, six or seven other customers came in to have their glass replaced, look at phones and ask about other services the shop offered. There was only one employee in the store at the time, so each time someone came in... he had to help them. Add that to the phone calls he was answering... and it amounted to a lot of time spent in the front of the store. Once there was some quiet in the store, my phone was completed in ten minutes. In sum, a ten minute job took 37 minutes because the store needed at least one more person there to help out. Still, FIVE STARS. Why? Well, I got my phone SOONER than promised. If I hadn't been there to see all that this guy handled, I would have never known how long it actually took to do the repair. I got a discount with my Yelp check in offer, so I walked out of the store paying less than $70, tax included. Now, do I think they offer a fair price for the work that was done? Sure. But, boy, do I wish I made that kind of money!
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