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  • I STOPPED shopping at Safeway about eight months ago because I constantly found EXPIRED FOOD I don't mean expired by a day or two BUT YEARS!!! That happens at the Safeway on Waddle in Surprise AZ and the one on grand Ave in Surprise AZ. I took this concern to managers and all of them told me how sorry they were. I thought I was speaking to a robot! "Were so sorry" blah, blah, blah. I contacted corporate they contacted me back, and NOTHING!! So today I thought let's try again, it's been eight months.....well two things I hadn't mentioned which were concerns at the Safeways I shopped at in Surprise, and which I DID also write corporate about, were, the rice paper THIN plastic bags!! AND the BAD APP AND ABSENTS OF INTERNET!! That's right!!! Today I stopped at the Safeway on Bell road and 108 Ave in Sun City AZ....NO INTERNET OR WI FI CONNECTION FOR THE APP and I continually had a pop up screen tell me "try again" no connection, well I turned my wifi off on the phone so that I can use data, same thing same pop up, and I then remembered this is the same thing that happened in Surprise store too!! I had gone many times to the service Desk for help and ......you guessed it, "we are so sorry!!" NO ONE KNEW WHAT TO DO!! No app no coupons no savings GET IT? Now who saves money? Not us!! Okay, so I went to the service desk again...this time after ten minutes of fable attempts they called a guy up who DID know how to fix it!! Go into settings, go to Safeway app, turn on data! (Because you can't use Internet, there is none) but you do have to enable data separately on the Safeway app. Whala! Okay, so the bags so thin all my stuff fell out all over the floor!!! IM DONE WITH SAFEWAY unless management reads this and would like to help me out.....and please, I don't want to hear how sorry you are!
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