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  • DO NOT MOVE HERE!!! I'm really serious. From the day I've moved in, I have had to fight with the Property Agents & Manager about things that should be readily done in a timely manner. 1. They give me an apartment with really old appliances... & then I find out that the water heater is spitting out RUSTY WATER into the sinks, shower, & tub. They string me along for a week, telling me it can't be replaced until some time in the future so I had to call the Management Company in Arizona to get a resolution. When putting in the new water heater, the Maintenance Men drain the rusty water into my washing machine & LEFT IT FILLED WITH THAT RUSTY WATER & the walls of the washing room & floor splattered with dirty water stains. And to think the Maintenance Man told me that it was ok to bathe in that water! 2. Months later, I come home at midnight in August to an apartment without air conditioning. I call the Maintenance Hotline & they tell me that it's not a Maintenance emergency. IT WAS OVER 85 DEGREES IN MY APARTMENT! They tell me that I have to wait until 7am & if it's still over 85 degrees they'll send someone then. I wait (no choice) & the man fixes it in 10 minutes! Let me say that my a/c unit is on the ground... not the roof... & could have been fixed when I called. I was livid! I went into the office when they opened & they nonchalantly told me 'oh well'. 3. Months later, a couple moves in under me with an unauthorized pet (dog) that barked all night long. I complain over & over again to the Property Agents... day after day asking for the property to do something about the dog. After complaining for a week straight, the property had the audacity to give me a notice saying that THE DOG WAS IN MY APARTMENT. WTH? Again... I was livid!... & I told them how ridiculous it was for them to put that notice in my door when I was the one that took the time to complain about the noise. The dog continues to bark 2-3 times a week. 4. Lastly... present day. Now that my apartment is finally comfortable, the Property Management is forcing me to leave. Why you ask... good question! I reiterated to Sarah (the Property Manager) that I have not violated any rules, I have always paid my rent early or on time, & I have never been a nuisance to my neighbors. She told me that she didn't have to give me reason & that not renewing my lease didn't have to make any sense. I've tried to contact the Management Company in Arizona (Maxx Properties) to report this unfair service but they refuse to return my calls. Why are they not renewing my lease? They don't like the fact that I have demanded better service & I have had to 'raise my voice & attitude' when I've had to revisit issues time & time again. The Property Manager doesn't manage fairly & the Agents are rude & treat the tenants poorly... & no one deserves that. When things are good, there isn't an issue... but when things go wrong in your apartment or in the community property, the Management is slow to react & slow to resolve issues. So, I'll leave but I want to make sure everyone that reads this blog or searchs out this property knows the kind of people that run this Property & the Management of the Property that backs them.
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