Joyce was the cashier during my visit. She seemed to be very irritated, or just tired of her job. I will let that slide, as we all have our moments but the store was not busy, only 1-2 orders were working in the back.. the reason for my 3 stars is the food was not up to Mr. Hero standards. The bun wasn't toasted, it was cold and crumbly and I think something was wrong w the cheese, it tasted plasticy. Haven't had Mr. Hero in a long time and was looking forward to it. Unfortunately, it wasn't that great.