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| - I've been waiting to write a review until I'd eaten here a few times. After eating both in the restaurant and ordering online, I can confidently say that this place has the worst service in Pittsburgh. First, if you order online: expect to wait more than 90 minutes. No matter what day of the week, you will wait an unacceptable length of time. And if you call, you will be greeted by a rude, inconsiderate hostess who tells you "you haven't been waiting that long," even though the app sent you a confirmation email 90 minutes prior. My delivery service tonight topped it off- after waiting TWO HOURS for the food I ordered, I called and was told that my driver had already been there, tried to call me, and left. First, I was here the whole time- there is no way I missed the delivery. Second, they absolutely did not try to call, as I had no missed calls on my phone. What most likely happened is that I ordered online and they didn't see my order or forgot about it, then told me I was lying to try to hide their mistake. The service, attitude of the staff, and delivery quality is miserable. Blaming their customers for their inadequacy is a terrible business model.
As for eating in the restaurant, they do not have well-trainer servers who know the menu. Each time I ate there, there was a new employee who told me she'd "just started." It seems as though they cannot keep a reliable staff of servers, for whatever reason. You'll wait a long time and receive, at best, sub par service. Not recommended.
If you order from here, order at your own risk.
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