So... my wife and I were craving a nice steak dinner. We frequent Capital Grille and Fleming's so we are accustomed to a solid atmosphere, service and quality of food. Many of people we know in our neighborhood have talked about Hanks positively and also has 4/5 stars on here. We went in with expectations of a similar quality of said steakhouses. All was good when we arrived. Were taken to a nice table in the back of the restaurant. This had a nice atmosphere and servers were super polite and on top of it.
We ordered our drinks, I ordered an espresso. Just a nice double shot. About 20 min went by and the server let me know they were having problems with the machine. All good i said. Then we got our breads and she then said we were just going to scrap the espresso because they couldn't figure it out. I thought that was weird. Typically these places have espresso/coffee on point.
Next we order the couple special. 2 massive lobster tails, chopped salad, wagu filet and 2 sides(green beans, garlic mashed potatoes). Dessert was cherries jubilee. Made at your table.
The food did not take long, which was nice. But compared to Capital Grille and Fleming's the steak was not as tender or flavorful. Also a lot of char around the steak overpowered the flavor of the steak. Kinda nit picking but for a $300 meal i would expect better. Mind you Capital Grille is cheaper.
The lobster tail was chewy and tough. The sides were good. I will say that. On to dessert. Cherries jubilee over a scoop of vanilla ice cream. The alcohol flavor greatly over powered the sweetness of the cherries and ice cream. Big bummer.
All in all i don't think we will be going back. Especially when there are other options in town. 3 stars for quality of food for the price. Would recommend either Capital Grille and/or Fleming's.