I had been eyeing this restaurant for a while as I work in the same building. Decided to try it this afternoon (take-out). I enter the restaurant and waited for someone to assist me. Meanwhile, more patrons enter (at least 3 groups). After AT LEAST 15 minutes, they were attended to. Does anyone come back to take my order? NO!! I had to approach the waitress. She was very dismissive, talking quickly and impatiently and hardly audible. I place my order and ask her how long--her response was 10 minutes. I wait for 10 minutes...20 minutes...30 minutes....when I ask again...she impatiently says another 15-30 minutes!!!! My food finally arrives, and there was NO apology. Probably the WORST customer service experience I've ever had. As for the food? I would have had a better meal at a street meat vendor. Further to this, I was going to write them an email--but the email on their website in INVALID.
Service is a -0
Food is a -0
I would only recommend this place to annoying coworkers.