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  • Due to the high Yelp reviews, I contacted Bell for an A/C tuneup, which while making the appointment, I was told was on special for $39. He started outside by checking the freon and capacitor on the fan motor and told me they were fine. When he went into the attic to "tuneup" the air handler, the technician (Jeff) found a bad blower wheel in my air handler. No surprise to me, I knew there was a slight vibration in the unit. At that point he came down from the attic, never completing whatever he was supposed to do as part of the tuneup. He gave me an (in my humble opinion) outrageous estimate for the repair ($578). He actually tried to sell me an entire new system. After he left, I called around for quotes and 3 other companies, also with great Yelp reviews, came in at the mid to low $300 range, which seemed a little more reasonable. Needless to say, I had another company do the job the next day for $310. Quite a difference. It was obvious Jeff's goal for the day was to sell a new system. I know many Yelpers are happy with Bell, and that's fantastic. But, have you been paying too much? Lesson learned by me... Shop around and get at least 3 quotes for whatever work you need done.
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