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  • Let me just start by saying that Iaquinta inn looks very good after staying in this hotel. They have failed to indicate anywhere on their site that all first floor rooms have a patio. They have glass doors that opens to the outside. There are no cameras insight and a very young inexperience young girl sitting at the front desk. I complained that this room was not going to work for me since I would be scared to sleep in a room which does not feel safe. She let me look at couple of other rooms but they didn't have any double beds. Only one queen size bed that looked like a double. I asked to be transferred to another location, she made a call to her manager. The manager not only refused to relocate me but she also refused to speak with me over the phone. It was late and I had driven for hours, I ended up taking the room on the second floor with only one bed to share. I was in this hotel for two nights, not once was I approached by the manager or anyone else to see if they can make my stay more comfortable after all my complains. To top this horrible room, there was no elevator, luggage had to be dragged up one at a time. The doors had to be pulled so hard to be opened. I know it's fire safety to put doors In between hallways, but one would not be able to run out when the doors don't open right! The breakfast room was extremely small and the layout for breakfast was a feast that a beggar would walk away from. They call themselves a pet friendly hotel, but I wouldn't brag about this, they charge $25 extra for the pet. I'm planning on going back to Montreal, I will just have to make sure I don't book my stay with this horrible hotel.
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