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http://data.yelp.com/Review/id/Do_FtS7Yr25AB7b3Hbf9lQ
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rev:Review
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Type:
rev:Review
New Facet based on Instances of this Class
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type
rev:Review
dateCreated
2017-07-01 00:00:00
(
xsd:dateTime
)
itemReviewed
Diamond Nails and Spa
http://www.openvoc.eu/poi#funnyReviews
2
(
xsd:int
)
rev:rating
1
(
xsd:int
)
http://www.openvoc.eu/poi#usefulReviews
5
(
xsd:int
)
rev:text
I have always had really good experiences at Diamond Nail & Spa in the past. The owners are nice, the staff does a great job and I've always been completely happy with my nails. Whenever I am in madison I always go there, however, today I had an unsettling experience that left a really bad taste in my mouth. I wanted to add tips and the dip nail service and didn't know they only schedule 45 mins to do this. I would think an hour is more doable especially if customers want to do designs. Anyways, the lady doing my nails did a good job shaping and coloring overall. However, when it came it designs I initially wanted to do mermaid scales and it didn't turn out good so I was undecided on what I wanted to do and she suggested to do sparkle ombré at the tip of my nails. I said sure and she started the process but the ombré did not turn out good so I stopped her and decided not to do designs anymore. At this point my lady's other scheduled customer left because she couldn't wait anymore. Later the owner said to me that because I kept "changing my mind [her] the lady's customer left." I froze in my tracks feeling a bit salty at this point for a few reasons: 1. I told him I am a paying customer and if I am not happy with the designs I am not going to just pay for it and leave just so his other customer can have a turn. I am using my money to pay for their service and I would like to leave feeling happy about my nails not shitty (which was exactly how I felt leaving today). 2. It's not my fault that the other customer left, maybe they should change the time to an hour instead of 45 mins. Instead of trying to cram everyone in and doing a mediocre job, they should focus on customer satisfactory and quality. 3. Lastly, it's just rude and inappropriate to tell a paying customer that because of them the business lost a customer. I believe that would leave a bad taste in anyone's mouth, being blamed for their shortcomings. I would love to come back but unfortunately I wouldn't due to this experience and the owner making me feel so belittled and unvalued as a customer.
http://www.openvoc.eu/poi#coolReviews
0
(
xsd:int
)
rev:reviewer
Bao
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