You have to feel a little sympathy for postal workers. On board a slowly sinking ship. It's little things that private package companies seem to do better. Or at least do with more flexibility. One example: No dogs allowed in the lobby of this Post Office. So Postal Service, you want your customers to leave their pets in hot cars in Phoenix? Seriously? Do you want Sheriff Joe to arrest them all for animal cruelty? Or do you just want your customers to go to the UPS store? Or FedEx?
I understand the historical friction between dogs and mail carriers, but its time to rethink strategy and better consider the needs of customers.