My husband is allergic to carrots and informed the waitress. He ordered the hibachi steak which does not come with carrots. This should have been simple. When it arrived, they had replaced the asparagus...with carrots. We sent it back, of course, and I sat watching my food get cold and he sat staring at his empty glass (because the server completely stopped doing her job). When the dish arrived for the second time, it had absolutely no vegetables, so the dish was not even complete as presented on the menu--when we asked the manager about it, his response was, "Well, they were so worried about getting the steak out." The result of all of this is that we left the steak on the bar and went to another restaurant for dinner.
I am usually a big fan of Cheesecake Factory--but the apathy tonight on the part of the staff and the management will keep me from going back to this location.