This place could be worse but here are the main points. The front desk staff was nice however after a late check in and explaining to them that my flight was delayed five hours and eventually canceled, after they check you in, they make you listen to this timeshare spiel no matter how tired you explain you are. I asked them if they had a bottle of water and they said yes but when you don't want to listen to the timeshare spiel they don't give you the water and tell you to have a good night. The bed is as hard as a rock (hardest I've ever slept on), the toilet runs EXTREMELY loud every three minutes and the air-conditioner rattles all night long. Oh and you have to climb three flights of stairs to get to your room. No elevators. No store where you can buy anything you need, no restaurant, nothing...