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  • Saturday morning my wife and I find our hot water heater is leaking, my wife is in a panic, however I know Lowes is very far away. I called my favorite Lowes Store on Marks Street, in Henderson, NV. I asked for Rob, the store manager, but I was lucky to get Ana, the assistant store manager, she told me that Lowes has contractors that do emergency repairs such as hot water heaters. I drove over and Mark in pluming helped me picked out a 50 gallon, gas hot water heater. He also pointed out the accessories needed to complete the job. He took me to customer service where Ana and Shawn had already started my paper work in a computer just waiting for me. Even though I was very distressed they still took time to offer the best deal for my money, free financing or 5% off. Long story short, the contractors from Lowes showed up ready to work from C&B Plumbing, they were very professional and quick, with-in a couple hours they had picked up my hot water heater, delivered it and set it up, showed me the features, and took away the old hot water heater for me. It was a wonderful experience as it was.
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