I don't remember the last time I visited a place and wanted to get to the computer so badly to write a review. Well you guys just earned this one:
The decor of the place is great, once we got in.. we were enjoying the atmosphere - however unfortunately it all went downhill as soon as we got what we ordered.
The tiramisu was so dry that I felt they missed the step of soaking the biscuits in coffee - when the waitress came to ask about all the things we ordered we told her that the tiramisu was very bad (hoping she will switch it or offer something instead.. what most normal places do.. especially if you are charging above normal) all she said is "thank you for letting me know"
the 18.5% tip charge is ridiculous - they don't deserve 1%.
After reading the reviews.. I guess I am not the only one and I am not sure how they are still in business with such horrible customer service and food.