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  • I ordered a burger, medium. Burger came out average. No major complaints. Server forgot condiments. Not a big issue. My wife, however, ordered a chicken club. Patty came out black. Not dark brown, black. Burnt. Inedible. She sent it back. 10 minutes later, new sandwich came out. This one was slightly less burnt, but still inedible. Tasted sour, almost as if the oil in the fryer was never changed. Manager came out and explained that because the patty is thick, it requires a longer time in the fryer. And also their breading is dark before they cook the patty. I explained that I've had frozen patties that never burn or change color that taste BETTER than this lump of coal they brought out, claiming to be fresh. The manager only issued a sarcastic apology and took the chicken off the bill. Unless the quality improves, we won't be eating here anytime soon, which is a shame, because I used to eat here 2-3 times per week.
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