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  • I waited 30 minutes for my sandwich to be delivered. When I asked the driver why it took so long, he got an attitude with me. I then told him I was going to call his manager and complain. He replied that if I did, he was going to "Kick my fat a%*". The driver then proceeded to snatch my ten dollar bill off my desk without giving me the change I was due, throws my sandwich at me, and cusses me out all the way out the door. I complained to the store manager who promised she'd run my money back over to me. After waiting over an hour, her area manager calls me back. This was the only apology I received. He promised quick action. After waiting longer, I called him back to see where my money was. He told me now I would have to file a police report and I was no longer allowed in the store. I called the police who met me there, and after 2 officers insisted, they FINALLY returned my money. You would have to be INSANE to eat at this Jimmy John's. It's pretty sad when all you want is a sandwich, only to have to have a police incident instead.
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