| rev:text
| - So, after my original review, I was contacted by Mike B., the GM of Zoyo contacted me and was very concerned with how we were treated. He invited us in to apologize and for a free Froyo. When we arrived, we spoke with Ryan, the manager working at the time. He was very concerned about what happened when we went last week and very apologetic. He assured us that they were, indeed, supposed to be open until 11:00PM and that we should not have been told otherwise. It seemed like they were working very hard to try to figure out why that happened and to prevent it from ever happening again. The people we saw and spoke to today were also far more friendly and had a much nicer attitude than whoever asked us to leave the first time.
As for the Froyo, it was delicious. I had the Very Berry Sorbet, and it was excellent, despite being the Non-dairy option. Most Froyo places have a tough time maintaining the good flavor with a non-dairy option, but Zoyo did not have that problem! In fact, I even opted to not add toppings to the Froyo because it was tasty enough on it's own.
All-in-all, I would recommend this place. It seems that our unfortunate first visit was a fluke and is very unlikely to happen again, and if the GM's response wasn't great customer service, then I don't know what is. So, if you are in the area and need to get your Froyo on, definitely give Zoyo a try!
|