So happy to have found my new sewing machine repair expert! John is so knowledgeable and experienced, he already knew all about my vintage Kenmore sewing machine. It was so convenient to have him come to my house, especially because my machine is very heavy, and sits down into an old cabinet, making it difficult to remove or travel with.
I also appreciated that I knew my machine would be fixed by the end of our appointment time. With other sewing machine repair places, I've dropped off my machine without knowing if it would be 2 days or 2 weeks before it was finished.
John also offers a free service call for a year after he fixes your machine. That is amazing customer service! I was so thrilled with my experience, I'm telling everyone I know.