It was my very first time pawning anything in my entire life. I entered EZ Pawn and was helped by a team of very nice gentlemen. My item was appraised and I was given a good amount. My transaction was completed quickly and easily. Everyone at EZ Pawn was extremely helpful and provided me with superior customer service. I would recommend EZ Pawn to anyone, even those who are first timers like myself. Five stars, who knew pawn shops were so nice :)