This is my first time eating here and my All-American burger was a little dry and had little flavor. Fries absolutely sucked, mainly because they were cold and soggy. I think I experienced the "inconsistent" service that many people are talking about. The main thing I didn't like about this location was how absolutely filthy the floors, tables, chairs were .. really, everything was gross. Even the door handles had ketchup or mustard or ... something .. on them. (I didn't look too close.) Would it hurt to clean up a little to keep all the layers of trash and stuff down? Eat here at your own peril. I'm not coming back.