I normally do not leave reviews but I feel compelled to give a review on this nail salon. I was a few minutes late for my appt approx 4min. I walked in- they said 30 min...I said no, I have an appointment. They said sit in the pedicure chair .....with my feet in water and cold ....I sat and sat and sat.... I dried my feet and left. No apology, in fact indignant nasty comments to me and people I know in the community.
I did return because I thought it might be an off night. I had my eye brows done. The girl dropped wax in my eye. The day before I was to leave on a business meeting. $400.00 at the walk-in clinic. Again, no apology . Upon my return I spoke with Hai who was rude, belligerent and a bit scary.
Though the decore is pleasing the people are not. I think they are scared of the owners Van &Hai.
I learned my lesson and will not return. I will go where the staff and patrons are treated with respect. The Pedicures and gel does not stay on...there is a constant rotation of new people. I now know why.