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  • On Sunday March 5th, 2017 I brought my family in to The Downtown Terrace after a friend of mine referred it as a great place to have brunch with my family. It was the WORST EXPERIENCE that I subjected my family too. There was a female bartender with purple hair and tattoos on her face that kept using profanity across the Resturant and yelling at that poor innocent blonde girl with the tattoos on her arms. I felt really bad for her that she has to be subjected to such a work environment. I watched it go on for awhile as she kept getting bullied. I don't know if that's her manager or what, But a person should NEVER be treated like that. We didn't mind the long wait to be seated, since the place was super packed and it's expected anywhere on a Sunday. But after we ordered our food, it seemed like a decade before we got our food and it wasn't hot and felt like it had been sitting out for awhile. The next day I went to go talk to the General Manager and explain what happened. Before I knew it, he started threatening me to beat me up cause he said he was from the streets and that's how he handles things. I can't believe that company would hire such a person that acts like that to paying customers and to be put in that position to deal with the public. Let's just say that I will never be visiting that place again and will tell everyone I know and all social media that is attached to that place how horrible of a place it is. I feel really bad for Mr. Hsieh for having such people represent him like that and for Downtown Project.
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