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  • Don't Go To Walgreen's! Transfer your Ex's to another pharmacy. It's Saturday night December 2 and I just walked out of this Walgreen's store. I had yet another extremely bad experience with Tina (pharmacist) and her tech. They were very rude and condescending; and this wasn't the first time. Tonight they straight up lied to me and didn't think I was going to know the difference. Once they knew I wasn't a dummy and that I knew the state law, they begrudgingly helped me as though I was an inconvenience. Previously (on the phone) the pharmacist (Tina) had the nerve to yell at me and tell me my Rx wouldn't be covered by my insurance. When I tried to explain I had already gotten the prior auth approved they still wouldn't listen and insisted the insurance wouldn't pay. Mind you they hadn't even run the Rx yet to see if it would be approved. Next the tech picked up the phone and started yelling at me and accusing me of being rude to the pharmacist. After 10 minutes of of the most unprofessional behavior toward a me (the customer) I've ever experienced; they finally ran the Rx and it was instantly approved like I tried to explain to them it would. The tech mumbled it would ready in an hour and hung up on me. What was equally disappointing is that I left a message with the Pharmacy District Manager and it wasn't even important enough for him to return my call.
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