Had a reservation at this location for a week of military travel. Picked up the car just fine. The problem came when I returned the car.
When I returned the car, they guy at the counter just said thanks and asked if he could email me a receipt. I tried handing my contract to him and he said he did not need it.
Two days later, I still did not have a receipt. I called to ask about it and I spoke with a woman who first said I still had the car. I explained to her that I did indeed return the car two days earlier and told her what spot it is parked in. She said she would call me back in a few minutes and take care of emailing the receipt.
two hours later, no call from her. I call back, she tells me she spoke to the young man that took care of me and he apparently told her that I was uncooperative with him, refused to tell him my name, refused to show him the contract and that I just walked off and didn't speak to him. I explained to her that was completely false. He did not want to get off his chair.
She guaranteed me I would have a receipt by the end of the day.
Next day. still no receipt. Three days later, I need to file a travel voucher and I have no receipt for my car rental. I call again, as soon as I ask about my receipt she suddenly puts me on hold for over 10 minutes. for several hours she has not answered the phone.