I must say, I expect that a steakhouse would know the difference between a steak cooked medium and one cooked medium rare. Unfortunately they do not. I ordered a steak at medium, and it came medium rare..then they brought it back and it was well done. Ok, lets try again, second time around they made the same mistake. At that point I lost my patients and had to leave. I been at many Ruth Chris restaurants and I expect the best in customer service and in the best cooking quality. When the general manager came over to apologize, he was being extremely rude and consenting. I felt very disrespected as a customer. When I go to a restaurant with high standards such as Ruth Chris i expect great foods and great customer service. I left feeling disappointed and upset that one of my all time favourite restaurant is now one that I will bare to go to. I enjoy a perfectly cooked steak. I was just recently at Surur Lees restaurant, and ordered the filet and it was perfect! I will definitely go they're next time I have a steak fix (not a steakhouse called Ruth Chris).