Used the Groupon for a basic teeth whitening! The room has individual chairs set up, but it is one single room that everyone is in. Teeth whitening basically consists of sitting in a chair for an hour with a light on your teeth, so I recommend music or something to do on your phone (although the angle of the light makes it hard and strenuous to hold you'd phone out)! A suggestion for management would be to play music for people who don't have anything to entertain themselves or install a TV on the wall for entertainment. Overall I am pleased with my experience!