So my husband and two kids got here around 8:45 on a Sunday night (they're open till 10) place was pretty much empty Tried to order appetizer with server he referred me to the kiosk on our table and took me step by step on how to order my app and anything else we might need in case he wasn't around (his exact words) Umm.. where you going to be, we're your only table. I expected stellar service.Personal preference but I HATE the little table kiosk, it totally takes away from the server presentation and is very impersonal.Sadly disappointed.Notice the empty glasses.After we asked for refills they came after our meal arrived.Food was average.Fries were cold.We will probably return and give them another chance because we are huge Red Robin fans and this location is closer for us then Arrowhead.Definitely needs some work in the service department and no manager around to tell.