The bagels are good, but the service is consistently below average. The last two times I've gone there, there is one girl taking orders and accepting payment. It's been busy both times I've gone in.
Last time I had to wait for her to take about 6 orders before I could pay. I already HAD my bagel. Today she took an order before mine that was about 6 people, then two other people came after me that we're able to pay before I was able to.
So after all of this, both times, a manager I'm assuming comes out to help. They need more people in the mornings to make it flow better. It shouldn't take 10 minutes to order and pay for one bagel.