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  • I visited REI on my lunch hour to pick up a couple of outdoor flash lights. The store has a nice selection of about anything outdoorsy and from previous conversations with their store clerks, the employees are very knowledable. They offer clinics that some of my friends have taken advantage of and found them to be very informative. Looking at the many available options of flashlight a clerk asked if I needed assistance and when I said no, she didn't bother me again. I like that. The displeasure of the excusion occurred upon check out. The cashier was very friendly and asked if I was ready. She rang up my purchases and asked if I was a member of their co-op. I was not. She asked if anyone had explained it to me previously. Yes, but I don't shop here often. It is a one time fee and it covers you for life. That's okay, not interested. She continued to tell me that my purchase today would cover a good percentage of the fee. Still no. After the final dismissal, her attitude changed. She swiped my card and instead of handing it back to me, tossed it on the counter. She tossed the pen beside it. Very directly she asked if I needed a bag. Yes, please. She took the flashlights and dropped them into the bag individually and tossed the bag on the counter. Very nice. Lose the attitude, sister.
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