I've come here on two occasions with my wife and we both really enjoyed our meals each time.
It's a fast food joint but we appreciated that an employee came over to say hi and ask us how our meal was (the place was pretty quiet at the time).
What sets their burgers apart for us was the brioche bun. Soft and chewy, the bun was much better than the typical buns you get at places like South Street or Burger's Priest. The burgers here are also pretty good. I had a beef burger the first time and a lamb burger on my second visit. Both were juicy and had good meat flavour. My wife had a veggie patty on the "Crazy" burger and also enjoyed it.
Food was a little slower than average for a burger joint, 7-10 minutes but we were in no hurry. I'm not sure if this would be a problem during busier times as I visited during off peak times. The decor is quite comfortable and the overall atmosphere was nice, roomy and relaxed with a lovely smoky aroma from the grill.
I know the reviews here haven't been great but I have had great experiences and plan to make this a regular spot for us!