I go back and forth between two states and was asked to provide both I.Ds, which i did. The actual manager Delinda said she cannot help me with anything because people with MY KIND of situation has a high fraud in NEVADA and i would need to get proof i am a citizen here in all and that maybe over the phone will service me. This place is in the mall in a corner and they do not help locals here. While i was there waiting for my IDs to return in 20 mins, another family walked out upset as well. BUYER BEWARE!