As a girl bringing my car in to get it looked at is very intimidating. It is a "mans world" the reception was very inviting and diagnosis was quick (about 10min) while I waited they offer a large selection of beverages and snack (even ice cream sandwiches) When I received my first quote it was what I thought outrageous.! But the technician went on to great detail explaining what the issue was and offered me other options.. he found a more affordable option for me. He was very polite and understanding. They also offered a ride to and from my house while my car was being worked on. I will definitely be coming here again!