I don't know if we just hit this place on the wrong day but since there was NOBODY else in there, I tend to think we didn't. I haven't been to a place in a long time that had such extremely poor customer service and I mean BAD! We only ordered two smoothies and a mini acai bowl. After waiting nearly 20 min. the two ladies walk out with one smoothie and the acai bowl and one immediately tells me that it took so long because they had a HUUUUGE call in order and suggests next time if I don't want to wait that I call my order in; are you kidding me, since when does a customer that is in your store ready to order and pay take a lower priority over a called in order? After her spiel about the length of time, I explain to her that we are missing a smoothie. With no apology she very defensively tells me that not only did I not order the other smoothie but, I didn't pay for the other smoothie and that she can show me the receipt to prove it; WHOA!!!!! A simple sorry I didn't hear that part of your order would you like me to make that now would have been fine, instead she has an attitude like I am trying to rip her off. All I know is we were first and last time customers and I will tell everybody about our horrible experience there. The food may be healthy but the attitudes of the employees (and I sure hope they weren't the owners) need a good spiritual cleansing!