You can call me un-american if you like, but to be honest I really don't like many traditional deli style restaurants. I won't go into detail why, but I would say that certainly had impact on my experience here as well.
We stumbled upon this place - almost quite literally. We were browsing around in the shopping plaza that it is in and basically just walked into the door because we were so hungry. I had no idea what the place was or what kind of reviews it had (which is rare for me). It was very crowded during lunch...no surprise there. We sat at the bar area because it would have been significantly longer wait for a table.
I ordered The Cevelander sandwich. Obviously it was gigantic and it was satisfying no question. It did not blow me away really - I felt like it was just a big sandwich.
Sitting at the bar area; however, we did not get very good service. It was slow, and almost dismissive. It really wasn't THAT crowded where the service should have suffered this much.
Maybe my next experience here will be better...I mean my wife loved this place. She was talking about it still days later. Or maybe my deli aversion will prevail.