I have waited a long time for Panera to make it out to Phoenix and I'm less then impressed so far. Parking is awful during the lunch rush. I came in, ordered, paid $13 for a half sandwich, soup and large drink. Pastries are $.99 extra. Pepsi products only with a few tea options. My food took almost 20 minutes to get, thank goodness I get an hour for lunch! Seating spaces are awkward unless you get a booth. I would rather get the cookie instead of the roll with my meal, which I didn't even eat. My turkey avocado BLT on sourdough was good, as well as my fuji apple chicken salad. Food runners were constantly confused of where orders were going and was asked several times if random orders were mine. I know they just opened but they certainly have a lot of kinks to work out before I come back.