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| - First of all, when I called to make an appointment, I got transferred to 3 different people and ended up getting hung up on by the appointment rep. When I called back, the rep tells me I hung up. Ummmm, no....you hung up on me when you put me on hold.
Since I am a Breast Cancer Survivor, I am very well aware of the procedure for a mammo, and I have to say, the tech I had was very disappointing and not thorough at all!! The Mammogram tech was very rushed, and didn't really say much to me at all.She didn't introduce herself, she never even looked me in the face when she talked to me. She didnt ask about my medical history, therefore knew nothing about me, or why I was having the test done!! I didnt understand one of her requests, and she actually threw her hands up, huffed at me, and then very rudely said what she wanted, talking to me like I was a child. I found it very unprofessional and insensitive. Then after walking out of the room to check films, she returned and said I needed to do one more film. Ok, I got up & walked to machine. She positioned my arm on the machine, but when she brought the machine down, it was crushing my shoulder so I told her. She got mad and huffed at me again, then positioned my body again and took one last film. After she took the films to check them, she told me "get dressed" and walked outta the room. A few mins later, she returned told me I should have results in 3-5 days, said "follow me" and pointed me to the exit. That was it. No other words were said..
Anyone who has ever had a Mammogram, knows they are a scary test! The tech could've had a better attitude and shown some compassion and sensitivity!! I walked out of there in tears. I have never had such a bad experience with mammograms!!
The only reason I am giving them 1 star is because they gave me a next day Appointment and offer discounted fees for people who don't have insurance. Needless to say, after my insurance kicks in, I will not being going to this place ever again!
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