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  • When you go to Kia in Henderson, ask for CIERA! BEST CUSTOMER SERVICE EVERRRRR. As a first time car buyer, I was hesitant to go to a dealership because of all the horror stories I heard of..and the fact that I had no credit and little money to put down. Luckily, the first person that approached me as soon as I got out of my car when I parked in front of the entrance, was Ciera. I instantly had a good vibe about her. Her friendly personality and honesty was what I loved about her from the start. Normally when you go to car places, or any sales place, the sales people come off as pushy, and you instantly can see that they don't care about what your needs or wants are all they care about is selling...and they'll do whatever they have to do to sell you things...but not Ciera. Not to mention...it was her day off and she still came in! As soon as we started talking I let her know what my concerns were and what I was kind of looking for (I wasn't too specific, being that it was my first time) and she took me straight to the cars that fit my criteria. She didn't try to upsell me or force me into buying anything that was out of my budget and I loved that about her. If she didn't know the answer to my questions, she would try to find out the answer and not make something up or tell me what I wanted to hear. She was also extremely patient with myself and my five year old son. For example, I had to test drive two vehicles more than once because I wasn't sure which one I liked more and she never complained. She even stayed patient when we had to go back and fourth between my top 3 choices. At the end of the day, I got exactly what I wanted! A beautiful car with no money down. I was able to get a good price for my trade in vehicle as well! One of the other things I love about Kia and their services is their cars, new and used, go through thorough inspections and tests. You won't walk off the lot with a car that's not in 100% working condition. Also, if anything happens to your car, you'll get free towing to any Kia dealership to get it fixed. **MY MAIN POINT IS, GO TO KIA IN HENDERSON AND ASK FOR CIERA!**
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