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  • This incident happened early last year but I wanted to post it anyway. It was a Saturday night and my husband called to place and order for pick up. It was only 9:30 when he ordered and the restaurant was open until midnight. We got there about 15-20 minutes after placing the order and when my husband tried to walk in he found that the doors were locked. Seeing how the entire place is visible due to the windows for walls, he tried knocking to get the employee's attention. Even from the parked car where I was at, I could see there were employees inside and even two people at one of the tables eating. No one acknowledged him so he tried going to the side door and that was locked too. He kept knocking and no one looked over. He got back in the car after 5 minutes of this awkwardness and called them from his cell and they answered right away. He asked them if he could just cancel his order since he was standing outside and no one wanted to open the doors for him. The employee just said, "Oh, okay. Bye." And we left. It was honestly weird and unprofessional and we haven't been back since.
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