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| - Totally unhappy with our dinner here. First of all, we spoke to the lady at the front counter who referred us to the machines where you can self purchase your dinner tickets and pay. She said to select the number of people eating and beverage service. She didn't specify anything else, so on to the self-service atm-style machine we went. We purchased two adults, one child and one drink. The drink option didn't specify soft drinks or what. There was some mention somewhere we saw about alcohol but we don't drink. I thought $8 for soda seemed absolutely absurd when you are already buying a $33 buffet, so that's why we only purchase one. We are asked to walk all the way to the far back of the dining area to meet our waiter and be seated but there was a lot of confusion about where we were supposed to go and who was supposed to help us. That took about 10 minutes and was very annoying. You would think they would know how to seat people by now. We sit down, order waters and me, with the wrist band, asks for a root beer. We go to get our food and immediately notice many entrees and side dishes aren't fresh or replenished. I make a salad, wait a good 15 minutes and return to the slice meet and butter-drenched veggies just to see those are STILL not filled up. I am not paying $33 for three pieces of dried up dark meet that look like they have been sitting there for the last hour. Very disappointing. I inquire and I am told they are backed up about 20 minutes if I want to order meet. Ummm...it's 8pm and the place is less than 1/8 filled and nothing is being prepared fresh but I still have to wait 20 more minutes to get a darn piece of meet? Terrible service and VERY inefficient. I settle for some other selections, all of which were mediocre, at best. Fruit wasn't ripe AT ALL. I realize it's seasonal, but then don't include it on the buffet if it's just that bad. At that point, towards the end of our meal, I notice the only couple seated within eye shot of us is drinking OJ and they are NOT wearing wrist bands. Hmmm...I call the little Asian waitress over and tell her about the drink debacle and she just giggles and offers to get my husband and son a soft drink. What about a manager to refund me for this stupid wrist band I purchased unknowingly when I DON'T DRINK!!! Poor service once again. I decide dessert may the only redeeming factor left so we head to the dessert bar with high hopes. We get there and to our dismay NOTHING IS FRESH. Just like the stinkin' food. Everything looked like it had been sitting there for hours. Counters were messy. Cookies were as hard as a rock. I took one of each just to see and we literally sat at the table slamming them against the tabletop without so much as a crumb cracking off. Bread pudding was completely empty and no one was working the counter. We wait a good 20 minutes enjoying our $8 root beer and my husband pays the dessert bar a visit just to find everything the same as it was when I went. So no dessert. So let's recap: no alcohol, no soft drinks until the end of our meal when WE HAVE TO ASK THE WAITRESS ABOUT THEM BEING INCLUDED IN THE EXPENSIVE PRICE TAG, no meet, no veggies, no fresh fruit and no fresh desserts...and $113 plus tip!!! Can you imagine? Most expensive meal we have NEVER eaten...because we left there hungry and disgusted. PS: on the way out I tried to stop by the front and talk to a manager but everything was closed off so that explains why nothing was being prepared fresh. They were closing! Total epic fail and VERY UNHAPPY WITH MB.
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