I used to be a huge fan of this place and was excited to bring my visiting family there because of their gluten free options. When we walked in there were only 4 tables being occupied. I had my 9 month old daughter with so we needed to find a table large enough for the 6 of us and a high chair. Our only option were two tables in the back that we had to push together. I had no problem doing so, but my issue with both tables was how dirty they were and clearly had not been wiped. When I went and found the high chair..shocker again disgusting.
Now it came to order. My father n I made our way to the counter where a friendly young woman took our order. We ordered two Greek wraps (awesome!) and a California turkey wrap (again..awesome!). I still never understand why your drinks are in a cooler hidden around the corner which to this day NO ONE EVER tells you about. After waiting 30 minutes one of the Greek wraps made it to the table(which was dropped by a very awkward young man who was aimlessly walking around with different orders before ours) and didn't have the chicken that was requested. 15 minutes later the 2nd Greek wrap has arrived..no chicken. Then after 10 minutes both wraps come back made with chicken. THEN ANOTHER 15 minutes later my California wrap arrives...All with fruit cups. Now in the menu they specify you get tortilla chips and homemade salsa and if you would like fruit it's a $1 upcharge. Again..no biggie we like our fruit..but you didn't even mention the fact "Hey sorry folks we seem to have ran out of chips..is fruit ok?"
Lastly..I really feel you should have someone checking the appearance of your restrooms. Both were in poor form and needed some attention.
This was not how I felt when you first arrived on commerce drive. It was actually a go to spot that I often bragged about to fellow friends and family. However after today's experience (especially now that I have a young child) I do not have the patience for Yolas Cafe. Maybe if I find myself bored with a lot of time on my hands I will stop by to wait for a 20 minute latte.