You could not ask for a more professional, compassionate group in a time of great emotion and sadness. We recently lost our almost 19 year old lab beagle mix who was the love of our lives (well her Jack Russell "brother" is right up there too.) When I contacted P,W & W, Claudia returned my call and set up a time to come and get our little girl. She arrived with a very nice padded basket with a blanket to cover our girl. She was totally supportive and consoling and explained exactly what they would be doing and let us know that if we had any questions to not hesitate to call. They did exactly what they said and delivered our sweet girl's ashes in a very nice tin to our door. I absolutely recommend them if you need a very professional, supportive group in a very difficult time. They are the top of the line!!!