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| - Look who's back?!?!?!?! Lol...Yesterday I made a review about one of the most tramatic experience I have ever had in my life!!! After I left the auto shop in disgust,vowing to never return again,not even 5 mins after I parked my car at home,I get a call from John,the owner of USA Auto Service,inquiring about the lackluster service I recieved at his place of business! I was shocked to hear from anyone there again considering the service I had just recieved,but John wanted to get a clear cut understanding about what happened! First and foremost,he is one of the most SINCERE,caring individuals I have ever got the pleasure of speaking with! He asked me to give him full details,& promised to reach out to my by the end of the day with some type of solution we could both live with. Living up to his promise,I recieved a call from John by the end of the day asking me to stop by the shop tomorrow so we can talk about my experience! Not only did he walk to my vehicle and greet me with open arms and a smile,he invited me into his office to educate me on how parts and auto service shops work when it comes to repairs and things of that nature! He then walked me out to my car,& had the lead mechanic (Hey George ) show me every single part they put on my car! As if that wasnt enough,he offered me a partial refund for the misunderstanding in hopes that I will return again! Mr. John,you are an incredible human being,& im sure a pleasure to work for! The world needs more bosses like you! Thank you for going above and beyond to show me how much you believe in your work family as well as your clients! I thank you for everything and I will NEVER go anywhere else to get my car worked on but here! USA AUTO SERVICE HAS RECLAIMED THE TOP SPOT IN MY HEART! Thank you again!
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